How Ranko handles data.

Operator information

Ranko is currently operated by Kyan Aldridge trading as Ranko and is based in Victoria, Australia.

Account, profile, and ranking data

• Sign-in and authentication data from Apple, Google, and Firebase Authentication.
• Profile information such as username, bio, onboarding choices, settings, and profile image.
• Rankings, folders, saved items, comments, likes, bookmarks, and related metadata.
• Images and other content you upload through the service.
• Subscription entitlement state and App Store transaction state made available through StoreKit.

Directly, automatically, and through providers

• Directly from you when you sign in, edit a profile, create content, or contact support.
• Automatically when you use the app, including settings, local cache state, and operational diagnostics.
• From third-party providers that help power authentication, storage, subscriptions, search, and moderation.

Operating the service

• To create and manage accounts and sign users in.
• To display profiles, rankings, folders, discovery feeds, and public content.
• To support subscriptions, premium access, moderation, support, and reliability.
• To improve app performance, fix bugs, and maintain service security.

Where data may be processed

• Firebase services for authentication, databases, storage, and server-side functions.
• Algolia for some search and indexing flows.
• Apple and Google for sign-in and App Store subscription systems.
• Moderation-related providers for some safety checks before certain publishing actions.

Private rankings and shared rankings

Ranko supports both private and shared content. If you choose to publish or share content publicly, that content may be visible to other users.

• Private rankings are intended to remain personal to you.
• Public rankings may appear in discovery surfaces and profiles.
• Public Rankos may be featured in-app, on the website, or in marketing materials used to promote Ranko.

Service providers and legal requirements

• We may share information with providers that help operate authentication, hosting, storage, search, subscriptions, and moderation.
• We may disclose information if required by law or if reasonably needed to protect users, the service, or our rights.
• We do not state that we sell personal information.

How long data is kept

We retain information for as long as reasonably necessary to run Ranko, maintain accounts, meet legal or platform requirements, resolve disputes, and protect the service.

We use administrative, technical, and organizational measures intended to protect information, but no system can guarantee absolute security.

Access, correction, and deletion requests

• You may request access to, correction of, or deletion of your information, subject to applicable law.
• You may be able to manage some profile, privacy, and content choices directly inside the app.
• Privacy requests can be sent to ranko.support@gmail.com.

Additional policy notes

• Ranko is not intended for children under 13.
• Data may be processed in countries other than the one where you live because of infrastructure providers.
• We may update this Privacy Policy and post revised versions on the app or website.